POLICIES
GUIDELINE
Quality of SERVICE
SERVICE GUARANTEE
Your satisfaction is our highest priority. if you are not satisfied with your service, please let us know during your treatment or within 24 hours after your service has been performed. We are committed to making any needed corrections.
Organic Nail Lounge provides a 10-days guarantee period on artificial nail service, 7 days guarantee for shellac in which you may return to the Salon to have repairs done free of charge!
No guarantee for regular polish durability
REFUND POLICY
Origanic Nail Lounge does not provide refunds for any service(s) and/or Gift Certificates purchased.
If you are experiencing an issue with your recently performed service, please reach out to us to discuss further details!
REFUSE SERVICE
Our salon staff has the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.
PRICING PROMOTION
All pricing is subject to change without notice.
Promotional pricing/discounts CANNOT be combined under any circumstances on the same service. Rescheduling services may result in discounts/promotional pricing being lost.
CHILDREN AND GROUP POLICY
As we are concerned with your and your children’s safety, we strictly prohibit unsupervised children in the salon. In emergency situations, please provide proper supervision for them in the form of an additional caretaker.